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ESCALA 4 Finance: rethinking finance to better serve the client

A look back at the first meeting of 2026 focused on collaboration, innovation, and client excellence
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  • ESCALA 4 Finance: rethinking finance to better serve the client
  • 30 January 2026 by
    ESCALA 4 Finance: rethinking finance to better serve the client
    Sandrina OLIVEIRA
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    © 2025Custódio Portásio. All rights reserved.

    On 27 January, the first event of the year for the ESCALA Business Club took place: "ESCALA4Finance: From Internal Execution to Client Excellence".

    This meeting, which took place at thePortuguese Cultural Centre - Camões I.P, in Luxembourg, marked the beginning of a 2026 characterised by energy and innovation.

    Led byCelso Marques de Almeidaas the moderator and ambassador of this cluster, the debate brought together experts to discuss the transformation of the financial sector. The speakersFilipe Girão (Link Consulting)andMiguel Oliveira Graça (BankerLinks)shared concrete visions on the necessary evolution towards a more client-centric model.

    The discussion highlighted a key message: front-to-back collaboration is essential to align operations, technology, and people. This synergy not only boosts operational efficiency and improves the working conditions of employees but also ensures a more coherent financial service that is oriented towards the real needs of clients.

    This meeting once again affirmed the Lusophone community as a relevant and active player in the Luxembourgish technological and financial ecosystem. By promoting the exchange of perspectives and networking, ESCALA continues to take the lead in the reflection on the strategies that shape the world of tomorrow.

    A big thank you to the speakers for their inspiring contributions and to all the members present for the quality of the exchanges during the networking session.

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    ESCALA 4 Finance: rethinking finance to better serve the client
    Sandrina OLIVEIRA 30 January 2026
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    When exchanges create connections: a recap of ESCALA Connect – Afterwork
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