This event offers an interdisciplinary reflection on two major issues in contemporary health systems: access to mental health care and time management in care pathways.

Ricardo Marques will present the proposal to create a single mental health hotline in Luxembourg, explaining its rationale, objectives, and potential in terms of guidance, prevention, and faster responses to situations of psychological distress.

Dra. Margarida Cordeiro Carraco will address the issue of time in the healthcare sector: clinical time, administrative time, listening time, and decision-making time. Her intervention will highlight the need to rethink the organisation of care in order to improve both system efficiency and the quality of human support.

Together, these two interventions will open a debate on public health innovation, accessibility, efficiency, and the importance of placing the human at the centre of health policies.